Not great service. Place messed up my order 3 times. Food is at a reasonable price. Water tastes terrible.
Back again for a birthday Grand slam - I highly recommend the pumpkin pancakes!!!
We're older so we enjoy a late breakfast here- all the wait staff is friendly, great food, good service.
Waited for 30 minutes to be seated. Waited another 30 minutes to be served coffee. Had to ask for it and had to ask for cream. Went to front desk after waiting for 45 minutes for food to be served and eggs were not cooked overeasy but served scrambled! First time to go there and never going back again. Poor service.
A hour and a half waiting for scrambled eggs and a omelet. Wait staff is working their butts off, but cooks can't get it out. 20 minutes to get a seat. Only half the seating area is open. Only 3 ladies waiting table. I think I'd replace the manager. Adding to this, our awesome waitress, Elizabeth, went to the back in the kitchen and started cooking, plating and getting the orders out. Wish she had gone back earlier as our food was cold and rubbery eggs, one slice of bacon. When we first got there, 10:54 AM, Elizabeth was also seating people and waiting tables, after 20 to 30 minutes we got a table. 12:25 our order arrived. Maybe they ought make Elizabeth the manager.
Why I put a 1 wasn't for the service. Wasn't because of the food but for the new mismanagement. I understand changing items on the menu, changing how we check out but to take away the comfort and relaxation of the atmosphere is beyond me. That is the whole reason we have been coming here 10+ years is to relax and the employees are not so stressed evdn though it gets packed they are not so uptight and they are like family. I'm telling you know you mess with them you mess with the customers too but I guess that's what you want. You want them professional looking, they are when they are relaxed with showing their support for local teams . We as customers go professional all week working and what not we don't need to see the employees at Denny's so uptight working how they look instead how they feel. Work is stressful enough I don't know why they can't wear there hats and team shirts, that's what makes this location so appealing and different. The staff feels good and if they feel good we feel good. As I sat and ate and felt a tense atmosphere is sad like it's strange place where they have to act like robots instead of family which why this location is great. And then to announce loudly you don't like sports well Theresa you are in the wrong place..not only does the staff enjoy sports but a lot of your customers do and I thought that's what Denny's was about CUSTOMERS. But with you its all about you. So we are regulars as majority are and since one of our fave waiters left due to the unreasonable mismanagement of things. Also all the tables around us which are regulars as well there was no it one table that they couldn't order their usual well I guess it's because it not about them. This is upsetting and once our other favorites go so will we and I can tell you there are a lot of us. Your staff is not themselves because of you therefore you will loose customers and then you have well your favorite person..yourself. this is not a good choice on your part and could be affecting the Denny's family which includes the customers. We understand some changes but not who they are and what makes this place a success. When you affect them you effect us all. I don't how one person can affect 20 + people like this and they are what compliments the place not you. You don't even act like a manager or owner. Owners care about the customers and staff not the other way around. I'm in my 30s and that should teo you they mean a lot and the place. We have 2 Denny's near us but we choose to drive further because the relaxing family orientated atmosphere which includes them wearing their jerseys and sports shirts and hats I understand not everyday buy most of us go to work during the week but come on. It not the uniform that makes them professional but how they treat their customers and their smiling faces. Which now they have to be plane like any other place which this place is not it was better than that and they can be their individual selves. I know you make think this is just a restaurant but to us its a place where everyone know your name and where we can't wait to see everyone on the weekend at least I and a lot of others do. I know a lot of people that go there and well it was just sad to see how it is now. Just saying.
Denny S is a US Restaurant based in Missouri City, Texas. Denny S is located at 6131 Highway 6 S., Missouri City, TX 77459, USA.
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