These people treat you like they are doing you a favor. Service and care are not at all in consideration. I dealt with 3 people in that store. First person (man) was quick, curt, spoke very few words, but finished transaction swiftly. I have no complaints. On a different day, I dealt with another person (woman), who was more professionally dressed (with uniform), but with similar demeanor as the previous person. She asked me "I have three (same brand) (same model) cars, which one do you want?" The third person (man) is the worst. He was dressed like a homeless person (torn, stained, and dirty shirt) complete with bad breath and all. I kept an open mine, but his words were so insulting and his treatment was so bad that I decided just to walk out and not do business with them. Because the transaction wasn't complete, I called Budget customer service and they were very courteous and took care of the transaction. So, I put the blame on that particular store and not on Budget or Avis.
Not the best avis. Professionalism is low
Why do you want to go to this store when there is Enterprise is so close by?
This review is for this particular store, but not for Avis or Budget in general.
Then I went to Enterprise Rent-A-Car just a block or two away and the experience there was so good that I regretted for not having gone there in the first place. If I have to rent again in this area, I would just go to Enterprise.
I use this location very frequently. Mike and Larry always work hard to make sure I get a reliable vehicle and make the experience a positive one!
Frequently rent from here for business and pleasure. Always in and out and great customer service.
I waited 30 minutes on Sunday to pick up my car due to shortage of counter help.
Avis Car Rental is a US Car Rental based in Missouri City, Texas. Avis Car Rental is located at 5425 Hwy 6, Missouri City, TX 77459, USA.
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