Hands down best experience ever buying a bike . Very knowledgeable great selection of high quality bikes for all ages. I highly recommend sugar cycles.
I stopped in here about 3 weeks ago, and left due to lack of service. When I arrived, the mechanic was the only employee in the store, and he was on the phone. After completing his call, he stated he would be with me shortly. He then began eating, and made a personal call on his mobile phone. Approximately 10 minutes went by before another employee entered. He also ignored me, and went back to chat with the mechanic. At this point I turned to walk out. The mechanic starts chuckling and states to the other employee, "Oh, you should probably help that guy, see what he needs." I just continued out the door. I will use Society from this point on.
Excellence! I took my bike to Sugar Cycles in May. The month prior, a major sporting goods store had my bike for several days for a tune-up and stuck shifter (which they ultimately could not fix). Within the first FIVE minutes at Sugar Cycles, the shifter was fixed! These bike aficionados had my bike like new in 30 minutes, no kidding! Great guys, great service, great inventory, great prices - I am a Sugar Cycles customer for life!
I took my bike in for a quick tune up and to have my brakes looked at. My rear disc brakes began to lock up as my bike wasn't being ridden much this past year, so i figured a bleed was all that was necessary. One of the owners (i forget his name) knew right off the bat what kind of brake i was using as he's seen this issue in the past. He explained SRAM had been replacing these brakes via warranty, but since my bike was a '13 and it is 2017, he said he's not sure they would still replace them, but he would call to make an attempt. He called in and successfully got them to send a brand new brake! I went to pick up my bike after they had arrived to find brand new, front and back, disc brakes. The best part is he didn't charge me for anything other than the tune up! I definitely appreciate these kind of things and will service my bike here from now on.
I bought a Specialized Rockhopper and it has served me loyally. Their service was impeccable and we felt taken care of. Thank you for your great service!
Sugar Cycles Inc is a US Bicycle Store based in Missouri City, Texas. Sugar Cycles Inc is located at 7260 Hwy 6 #400, Missouri City, TX 77459, USA.
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